Terms and Conditions User Agreement


Terms & Conditions

By visiting (“Website”) you (“you” refers to the user or viewer of the Website) unconditionally and absolutely acknowledge and accept the Terms and Conditions in its entirety. This Website is offered to you on the condition that you accept the terms and conditions contained herein without modification or reservation or qualification of or in respect of any of the terms, conditions and notices contained herein prior to using, accessing and browsing this Website.
Edelweiss Life Insurance reserves the right to add, amend, revise, withdraw, suspend or cancel these Terms and Conditions, without any prior notice to the User. Any such addition, amendment, revision, suspension or cancellation shall be effective and binding on the User. If you do not agree to any of the terms mentioned herein, you should exit the Website immediately. 

Registration / Enrolment and Termination

By registering for this facility you understand that Edelweiss Life Insurance Company Limited and its group companies, directors, employees and associates (hereinafter singly and jointly referred to as “Edelweiss Life”) reserves its rights in its sole discretion, to deny you access to this Website or any portion thereof without notice for the following reasons (a) any unauthorized access or use by you (b) if you assign or transfer (or attempt the same) any rights granted to you under this User Agreement or any other agreement that you may have entered with Edelweiss Life Insurance; (c) if you violate any of the other terms and conditions of this User Agreement. Termination or cancellation of this Agreement shall not effect any right or relief to which Edelweiss Life Insurance may be entitled, at law or in equity. Upon termination of this User Agreement, all rights granted to you will terminate and revert to Edelweiss Life Insurance.


Edelweiss Life Insurance, hereby grants you a limited, non-exclusive, non-assignable and non-transferable license to access to the Website provided and expressly conditioned upon your agreement that all such access and use shall be governed by all of the terms and conditions set forth in this User Agreement.


Unauthorized use of this Website and systems, including, but not limited to, unauthorized entry into Edelweiss Life’s systems, online accounts, client desks, partners & distributor desks, misuse of passwords or misuse of any other information, is strictly prohibited. You may not use this Website in any manner that could damage, disable, overburden, or impair this Website or service or interfere with any other party's use and enjoyment of this Website or service. You may not attempt to gain unauthorized access to any of our site or service and computer systems or networks connected to it, through hacking. You agree that you will not engage in any activities related to this website that are contrary to the applicable laws or regulations in force.

The users have the primary responsibility to keep their login-ids and passwords secure and to not display such crucial, important information to any third person. In case of any such leak of login-id & password, Edelweiss Life Insurance cannot be responsible for the loss of such information, or for any act, omission, damages, claims, loss of personal information, etc arising from the use of such leakage of login-ids and passwords. Edelweiss Life Insurance may, at its own discretion, use certain technology on its websites to collect information from visitors and may compile aggregate statistical information about how visitors use its websites, including information relating to the frequency of visits, the average length of visits, which pages are viewed during a visit. No individually identifiable information is collected for this purpose and Edelweiss Life Insurance does not monitor individual visitor behavior.

Service Delays

Edelweiss Life Insurance reserves its right, in its sole discretion, without any obligation and without any notice requirement, to change, improve or correct the information, materials and descriptions on this website and to suspend and/or deny access to this website for scheduled or unscheduled maintenance, upgrades, improvements or corrections. Edelweiss Life Insurance may discontinue or change any service described in or offered on this Website or in any modules or parts thereof at any time if deems fit and proper. Edelweiss Life Insurance (including its and their directors, employees, affiliates, agents, representatives or subcontractors) shall not be liable for any loss or liability resulting, directly or indirectly, from delays or interruptions due to electronic or mechanical equipment failures, telephone interconnect problems, defects, weather, strikes, walkouts, fire, riots, armed conflicts, acts of war, or other like causes. Edelweiss Life Insurance shall have no responsibility to provide you access to the Website while interruption of the Website is due to any such cause shall continue.

Products offered on the Website

With respect to the data and the products made available on the Website by Edelweiss Life Insurance, YOU HEREBY AGREE THAT:

  • You have read and understood the contents of the various policy / terms and conditions document(s), addendum(s) thereto of the respective Insurance Policy/ies (“Policy/ies”) and agree to abide by the terms, conditions, rules and regulations of the Policy/ies applicable from time to time.
  • You confirm that in the event you are Non-Resident of Indian Nationality / Origin, that funds are remitted from abroad through approved banking channels or from the NRE / NRO / FCNR Account.
  • You confirm that the details provided by you are true and correct.
  • You hereby declare that the amount being invested by you in the Policy/ies is derived through legitimate sources and is not held or designed for the purpose of contravention of any Act, Rules, Regulations or any statute or legislation or any other applicable laws or any Notifications, Directions issued by any governmental, regulatory or statutory authority/ies from time to time.
  • By completing the Proposal Form and by completing the payment, and thereafter logging out your registered user account, you are aware and agree and confirm that you have applied for purchase of Policy/ies, and undertake to be bound by the obligations created by the said transaction(s), including the pecuniary obligation and will not have a right to annul or cancel the transaction(s), and will not be able to request for apportioning the First Premium against any other amounts payable by you to Edelweiss Life Insurance under any account whatsoever.·         In addition to this User Agreement, you agree, confirm and understand that you will also be bound by and will have to observe the terms and conditions of the Policy/ies as recited in the related policy document(s) that will be issued to you.
  • In addition to this User Agreement, you agree, confirm and understand that you will also be bound by and will have to observe the terms and conditions of the Policy/ies as recited in the related policy document(s) that will be issued to you.
  • Edelweiss Life Insurance is not obliged to provide facility for online premium payments or for conducting any transaction or submitting any request online or change of any personal information online by the mere fact that the facility has been provided.
  • The Policy/ies cannot be issued unless the first premium has been realized by Edelweiss Life Insurance. ‘realized’ implies in the case of credit /debit card payment, crediting of the first premium to the account of Edelweiss Life Insurance and in case of cheque payment, realization of the instrument by Edelweiss Life Insurance.
  • You have handed over to the representative of Edelweiss Life Insurance the signed proposal Form (together with necessary supporting duly certified). However, Edelweiss Life Insurance in its discretion may decide to issue the policy document for Policy to the customer without waiting for realization of cheque. In such case, in the event the cheque bounces or cannot be realized for any reason, the Policy will stand cancelled and be void.
  • You are responsible for the correctness of information supplied to Edelweiss Life Insurance for use of facility on this Website. Edelweiss Life Insurance accepts no liability for the consequences arising out of erroneous information supplied by you. If you notice an error in the information supplied either in the Proposal Form or in any other communication, you shall immediately advise Edelweiss Life Insurance which will endeavour to correct the error wherever possible on a "reasonable efforts" basis.
  • You accept that you will be responsible for keying in the correct account or card number for the fund transfer / credit card payment request. In no case, Edelweiss Life Insurance will be held liable for any erroneous transactions incurred arising out of or relating to you entering wrong account or card number. You understand that the credit /debit card details (where first premium is paid by credit card) is not stored on Edelweiss Life’s servers, and accordingly Edelweiss Life Insurance is not responsible for the security and / or safety of the card number or for any transaction under the card.


YOU AGREE THAT, Edelweiss Life Insurance (including its and their officers, directors, employees, affiliates, group companies agents, representatives or subcontractors) shall not be, in any event, be liable, whether in contract or tort, for any direct, special, indirect, consequential or incidental damages or other damages of any kind whatsoever arising out of the use or inability to use for any purpose whatsoever even if Edelweiss Life Insurance or any other such party has been advised of the possibility thereof. Edelweiss Life Insurance and its affiliates, officers, directors, employees and agents shall have no liability in tort, contract, or otherwise to user and/or any third party. This limitation on liability includes, but is not limited to, the transmission of any viruses which may infect a user's equipment, failure of mechanical or electronic equipment or communication lines, telephone or other interconnect problems (e.g., you cannot access your internet service provider), unauthorized access, theft, operator errors, strikes or other labor problems or any force majeure. Edelweiss Life Insurance cannot and does not guarantee continuous, uninterrupted or secure access to this website.

Links to third party sites

Links to other Internet addresses can be accessed through this Website. Such external internet addresses contain information that is created, published, maintained or otherwise posted by institutions or organizations independent of this website. This Website does not endorse, approve, certify or control these external internet addresses and does not guarantee the accuracy, completeness, efficacy, timeliness or correct sequencing of information located at such addresses. This Website does not undertake in any manner to monitor the content of such other sites and on the access of such websites, the User will be bound by the terms and conditions of those websites, including specifically the privacy policy of those websites. Edelweiss Life Insurance reserves the right to terminate a link to a third party web site at any time.

Software Licenses

The usage of any software made available in the website is governed by the terms of use of such software. Users agree that they will not transfer /export such software from India in violation of laws /regulations thereof. Furthermore Edelweiss Life Insurance doesn't authorise the downloading / exportation of any software / technical data available in this website to any jurisdiction prohibited by Indian laws / regulations.


Please note that any downloads provided may only be used for promotional, journalistic and/or reporting purposes relating to Edelweiss Life Insurance and for no other purpose. All software, multimedia files, photographs, reports and other documents are downloaded at your own risk. We do not warrant the suitability of any such downloads and accept no liability for any problems with your computer that may arise as a result. If you are in any doubt as to the suitability of any such downloads for your computer, it is recommended that you obtain specialist advice before downloading.


YOU AGREE TO INDEMNIFY, DEFEND AND HOLD COMPLETELY HARMLESS Edelweiss Life Insurance Company Limited (including its and their officers, directors, employees, affiliates, group companies, agents, representatives or subcontractors) to the fullest extent from any and all actions, suits, claims, losses, proceedings, costs, damages, judgments, amounts paid in settlement and expenses, incurred by or asserted as a result of or related to: (a) your access and use of (b) any non-compliance by user with the terms and conditions hereof; or (c) any third party actions related to users receipt and use of the information, whether authorized or unauthorized. Any clause declared invalid shall be deemed severable and not affect the validity or enforceability of the remainder. These terms may only be amended in a writing signed by Edelweiss Life Insurance. If Edelweiss Life Insurance takes action (by itself or through its associate companies) to enforce any of the provisions of this User Agreement, including collection of any amounts due hereunder, Edelweiss Life Insurance shall be entitled to recover from you (and you agree to pay), in addition to all sums to which it is entitled or any other relief, at law or in equity, reasonable and necessary attorney's fees and any costs of any litigation.

Intellectual Property Rights:

All trademarks, services marks, trade names, logos, icons, programs, services, processes, designs, software, technologies, trademark, trade names, inventions and materials and other intellectual property rights (the “Intellectual Property”) are proprietary to Edelweiss Life Insurance or used by Edelweiss Life Insurance as permitted through contractual arrangements with respective proprietors. The content of this web-site shall at all times continue to be the property of Edelweiss Life Insurance/ respective content providers/ proprietors and will be strictly protected by copyright and other applicable laws. The contents of the website, such as text, graphics, images and other material including software licensed by Edelweiss Life Insurance to permit Users to access the website (Content), are protected by copyright under Indian Law.
Title to the Content shall not pass to you or any other User, Unauthorised use of the Content may violate copyright, trademark, and other laws. None of the Content may be reverse-engineered, disassembled, decompiled, reproduced, transcribed, stored in a retrieval system, translated into any language or computer language, re-transmitted in any form or by any means (electronic, mechanical, photo reproduction, recordation or otherwise), resold or redistributed without the prior written consent of Edelweiss Life Insurance.
For information obtained from Edelweiss Life’s licensors, you are solely responsible for compliance with any copyright, trademark and other proprietary rights and restrictions and are referred to the publication data appearing in bibliographic citations, as well as to the copyright notices appearing in the original publications. You may not sell or modify the Content or reproduce, display, publicly perform, distribute or otherwise use the Content in any way for any public or commercial purpose. The use of the Content on any other website or in a networked computer environment for any purpose is prohibited. Content is subject to change without notice at the editorial discretion of Edelweiss Life Insurance. If you violate any of these Terms and Conditions, your permission to use the Content automatically terminates and you must immediately destroy any copies you have made of any portion of the Content.

Entire Agreement

This User Agreement constitutes the entire agreement between the parties, and is inclusive of any other written agreement existing between you and Edelweiss Life Insurance. By using the information on, you assume full responsibility for any and all gains and losses, financial, emotional or otherwise, experienced, suffered or incurred by you. does not guarantee the accuracy, completeness or timeliness of, or otherwise endorse in any way, the views, opinions or recommendations expressed in the information, does not give investment advice, and does not advocate the purchase or sale of any Insurance Policy/ies by you or any other individual. The information is not intended to provide tax, legal or investment advice, which you should obtain from your professional advisor prior to making any investment of the type discussed in the information. The information on this Website does not constitute a solicitation by the information providers, or other of the purchase of Insurance Policy/ies. THE SERVICE IS PROVIDED "AS IS," WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY FOR INFORMATION, DATA, SERVICES, UNINTERRUPTED ACCESS, PROVIDED THROUGH OR IN CONNECTION WITH THE SERVICE. SPECIFICALLY, DISCLAIMS ANY AND ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO: (i) ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY, USEFULNESS, OR CONTENT OF INFORMATION, PRODUCTS OR SERVICES; AND (ii) ANY WARRANTIES OF TITLE, WARRANTY OF NON-INFRINGEMENT, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORT, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION. NEITHER Edelweiss Life Insurance NOR ANY OF ITS EMPLOYEES, AGENTS, SUCCESSORS, ASSIGNS, AFFILIATES, GROUP COMPANIES OR CONTENT OR SERVICE PROVIDERS SHALL BE LIABLE TO YOU OR OTHER THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF USE OF SERVICE OR INABILITY TO GAIN ACCESS TO OR USE THE SERVICE OR OUT OF ANY BREACH OF ANY WARRANTY. BECAUSE SOME COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH COUNTRIES, THE RESPECTIVE LIABILITY OF Edelweiss Life Insurance ITS EMPLOYEES, AGENTS, SUCCESSORS, ASSIGNS, AFFILIATES, GROUP COMPANIES AND CONTENT OR SERVICE PROVIDERS RESPECTIVE LIABILITY IS LIMITED TO THE AMOUNT PROVIDED UNDER SAID LAW. FURTHER, YOU AGREE AND UNDERSTAND THAT ALL PRODUCTS / SERVICES PROVIDED ARE NON-REFUNDABLE AND THAT YOU SHOULD CAREFULLY CONSIDER WHETHER OUR PRODCUTS / SERVICES ARE ABLE TO MEET YOUR NEEDS. Transactions between user of this site and Edelweiss Life Insurance shall be governed by and construed in accordance with Insurance Regulatory and Development Authority (“IRDA”) Regulations and laws of India, without regard to the laws regarding conflicts of law. Any litigation regarding this agreement or any transaction between customer and Edelweiss Life Insurance or any action at law or in equity arising out of or relating to these agreement or transaction shall be filed only in the Competent Courts of Mumbai and the customer hereby acknowledges, agrees, consents and submits to the jurisdiction of such courts for the purpose of litigating any such action.


The usage of this Website and these terms and conditions shall always be governed by and subject to Indian law and all disputes arising out of or relating to the use of this Website shall be subject to exclusive jurisdiction of courts at of courts in Mumbai, Maharashtra, India .
Edelweiss Life Insurance accepts no liability whatsoever, direct or indirect for non-compliance with the laws of any country other than India. The mere fact that the Website can be accessed by a User in or from a country other than India would not mean that the laws of the said country would govern these Terms and/or the use of the Website by the User.
Edelweiss Life’s performance of Terms and Condition is subject to existing laws and legal process, and nothing contained in this Terms and Conditions is in derogation of Edelweiss Life's right to comply with governmental, court and law enforcement requests or requirements relating to your use of Website or information provided to/ gathered by Edelweiss Life Insurance with respect of such use.

Corporate Information

Edelweiss Life Insurance Company Limited
IRDAI Regn. No.: 147 | CIN: U66010MH2009PLC197336.
Registered Office: 6th Floor, Tower 3, Wing 'B', Kohinoor City, Kirol Road, Kurla (W), Mumbai 400070 |
Corporate Office: 4th Floor, Tower 3, Wing 'B', Kohinoor City, Kirol Road, Kurla (W), Mumbai 400070.
Toll Free No.: 1800 212 1212 | Fax No.: +91 22 7100 4133 |

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